What are step-by-step instructions to place an order in the webshop?

Log into the CMA webshop with your credentials. Select the desired product and quantity and click ‘Add to cart’. Once you have selected all products, go to you cart using the Cart symbol. You will see the list of your ordered products. You can still make changes to quantities or remove products. Click ‘Proceed to […]

How do I request a quote?

Currently it is not possible to request a quotation in the CMA online store directly. To request a quotation please send an email to CMA international@cma-science.nl.

How can I find a product in the CMA webshop?

You can browse the CMA online store in different ways: via Subject Areas followed by an educational sector/subject or via Category followed by a product type. If you know the CMA product number or name you can find it via the Search option.

What do I need to do if I want to place an order in the CMA webshop?

Before you place an order, please check if your country has a local CMA dealer. If so, contact them for any purchases as CMA does not deliver directly to these countries. If not, first create a store account for the online CMA webshop. We do not share any of the information you provide with any […]

A quick titration with the step motor burette gives stuttering. How do I prevent this?

If the steps follow each other too quickly, stuttering may occur as soon as the syringe is pressed. This problem appears sometimes when the command Titrate(…;Fast) is used. For a slow titration (Titrate(…;Slow)) the step motor burette should function properly. If fast titration is required, try to increase the waiting time between the steps (only […]

Why does the ECG sensor produce so much noise?

This may be caused by several factors: The test subject is moving during the measurement. Let the test subject sit in a chair relaxed, with their arm lying at their side or on a table when data are being collected. The used sampling frequency may influence the amount of detected noise. A sampling frequency of […]

Why does my motion detector measure a distance that is too small?

A possible cause for this phenomenon is a measurement frequency that is too high. The sampling frequency used in experiments with a motion detector is limited by the speed of sound in air (about 340 m/s): if a distance of 10 m is measured, the sound pulse takes about 59 ms to travel from the […]

Why does my O2 sensor (BT59i) give wrong results?

The sensor makes use of an electrochemical cell to determine the oxygen concentration. This cell will deteriorate over time, which limits the shelf-life of the sensor to 2 or 3 years. The sensor needs to be replaced after this period.

Why does the signal of a CO2 sensor fluctuate so much?

When the sensor is collecting data, the intensity of its IR source is modulated (the sensor takes a reading about every 3 s). If the sampling frequency is set to a higher value, the CO2 readings will have some fluctuations (between readings taken when the IR source is on and the readings taken when the […]

How do I calibrate a CO2 sensor?

The CO2 sensor can be calibrated using the calibration button on the sensor box. This button sets the reading of the sensor to a value around 400 ppm CO2 (the theoretical CO2 concentration value in fresh air). Place the 250 mL sampling bottle delivered with your sensor in the air outside long enough to ensure […]

How can I check the calibration of a spirometer?

From a teacher we got a tip for checking the accuracy of the spirometer. The calibration can be controlled with two drain tubes of known content, pressed into each other and closed off. One tube section is filled with water, the other remains empty. Connect the spirometer to the empty tube at the closed side […]

My VinciLab does not work with Coach. How do I solve this?

There can be a couple of reasons why Coach fails to communicate with VinciLab: The VinciLab driver is not installed correctly on your computer. After a successful installation, VinciLab should be visible in the Windows Device Manager under Network adapters. If the driver wasn’t successfully installed, it can be installed manually in Device Manager by […]

Are there interfaces for wireless measurements?

Wireless measurements are possible with: VinciLab via WiFi as well with computers as with tablets. WiLab via Bluetooth with tablets. CLAB can be used as a standalone data-logger. The experimental setup is prepared using the Coach software on a computer or the E-CON application on a CASIO Graphic Calculator and uploaded to CLAB. The measured […]

Which sensors are supported in Coach 7?

All CMA sensors, both wireless sensors, and wired BT sensors, are supported in Coach, along with most Vernier sensors with BT connectors. When buying sensors, make sure to match them with the interface you use.

Which interfaces are supported in Coach 7?

The following CMA interfaces are supported: On Windows: WiLab, CLAB, CoachLab II+ and VinciLab 2. On OS X:  WiLab, CLAB, CoachLab II+ and VinciLab 2. On iPad: WiLab (BlueTooth), VinciLab, wireless via Wi-Fi. On Android: WiLab, VinciLab, wireless via Wi-Fi, CLAB, CoachLabII+ via a USB port (a Micro USB OTG-hub or cable is needed to connect […]

Are Coach 6 and Coach 7 activities interchangeable?

Yes, most activities from Coach 6 can be opened directly in Coach 7, but not the other way around. There are a few cases where conversion is not possible, e.g. when a text contains an image. In these cases, the activity will have to be manually modified.

What is new / different in Coach 7?

See for a full overview the ‘What is new ‘ PDF on the download page of Coach 7. Some important improvements are: a new data table that makes working with multiple runs easier, using drag-and-drop to make graphs, automatic interface and sensor recognition, many graphical updates and usability improvements. The software has seen a large […]

How often will Coach 7 be updated?

Whenever new functionality is added to Coach, or when enough bugs are fixed, a new minor version of Coach will be released. You can expect two or three updates per year, one of which will be likely prior to the start of the academic year.

On which operating systems can I run Coach 7?

Coach 7 works on computers with Windows 7 or newer and Apple computers with OS X 10.11 El Capitan or newer. The Coach 7 app can be used on Chromebooks, but only if the Chromebook supports the use of Android and Android-apps. An extensive list of Chromebooks that (will) support Android is available here.

What video formats are supported in Coach 7?

Coach 7 supports many common video formats and containers: mov, mp4, m4v, 3gp, 3g2, avi, wmv, asf, mpg, mpeg and m1v. In some cases videos cannot be imported, for example if they have been recorded with a smartphone. Please use a video conversion tool such as Any Video Converter to convert your video to a […]

My videos cannot be played in Coach. What can I do about that?

The problem is likely due to the type of video that is being imported. Please use a video conversion tool such as Any Video Converter to convert your video to a format suitable for Coach (e.g. from mp4 to avi). You can find a short guide to perform the conversion here. Note: During the installation […]

Can I edit the contents of the sensor library?

When choosing a sensor from the sensor library you can use the checkboxes on the right to filter the sensors by manufacturer. You can also add new sensors and calibrations when you use the Calibrate or Create a Sensor tools.

Why does my measurement stop sooner than expected?

First check the measurement settings to verify that the correct time and unit have been entered. It is also possible that the length of the time-axis in a diagram is shorter than the measurement time. This makes the measurement look shorter than it actually is. Use the option ‘Zoom to fit’ to show the entire […]